Enterprise Resource Planning (ERP) Frequently Asked Questions (FAQs)

What Is Enterprise Resource Planning (ERP)?
The term "ERP" is generally used to refer to an "enterprise view" of a business. In other words, it means leveraging IT applications to manage the operations and gain a view of a company as a connected single entity, as opposed to a collection of activity silos.

What is a Business Applications Suite?
The term “Business Applications Suite” includes ERP and Customer Relationship Management (CRM).

• ERP applications address a business processes
• ERP applications are modular
• ERP applications are integrated
• ERP applications extend a company's reach beyond its walls - to its suppliers, customers, and partners
• An entire ERP suite will address all areas (or the great majority) of a company's business functions

What are the advantages of an ERP system?
The advantages of an ERP Business Applications Suite, such as Microsoft® Navision, include:

Scalability
Business Applications Suites are designed to grow with the company. Unlike some stand-alone applications, they do not "top out" without defined transition paths to other solutions

Functionality
Access to the functionality required to run the business over time - at an affordable price point. It may not be the cheapest choice at first - but it will usually be the most economical in the long run as business needs grow and change

Reliable service and support
The ability to access affordable service and support is critical. It is easier to support an integrated ERP environment than a collection of different applications