Services

ASPECT Business Solutions provides implementation and support services for Microsoft Navision, Microsoft Great Plains and Microsoft Small Business Accounting. We are committed to providing long-term support for these solutions through product upgrades and custom development. We ensure that these solutions continue to meet your company's ever-growing business needs, from year to year and as these products eventually transition into one Microsoft-powered, comprehensive ERP system.

Initial Meetings and Product Selection
We begin by meeting with you and your staff to determine your company's needs, before even selecting a product. Then after we understand your business processes and the improvements you want to make to them, we will work with you to select the right product for the job.

Product selection will begin by first selecting the ERP system, then the appropriate modules. Finally, we will recommend the best third-party tools, such as Jet Reports and Crystal Reports, that will be integrated into the complete solution. With the proper selection of product, modules, and tools, you will avoid having to pay for features you will not use and for custom development that is not needed.

Implementation and Training
We will then document how the selected software will need to be customized to meet your business goals. We will then provide you with a project implementation plan and a maximum budget. Once this has been agreed upon, the real implementation begins. We will work with each ERP user to see that their needs are meet and that they are properly trained to do their jobs. During this time, we will transition your current business data into the ERP system, as well as any applicable historical information.

Custom Development
There will always be some custom development needed in an ERP installation, whether it takes the form of generating new reports or integrating an E-commerce solution. However, the capabilities of our staff go far beyond this type of development.

Using Microsoft Visual Studio and Microsoft's .NET architecture, our development staff has created Web-based, Windows-based, and even handheld solutions to meet the needs of our clients.

One such development effort is our complete line of Biometric Time and Attendance solutions. All of these solutions provide an 8-15% reduction in your payroll costs by eliminating fraud and data entry errors. For more information on our Time and Attendance solutions, please contact us.

Support
Our support goes far beyond the initial implementation or the solution. Of course, we will be there to ensure the smooth daily running of the system and to answer any questions you have. But we are available for more than that. We want you to call us

• if you believe a process is running too slow,
• if you need a concise executive report,
• if you need help selecting an E-commerce solution or a new hardware vendor,
• if you want us to evaluate how else we can save you money.

In short, we want to be your trusted, long-term partner. Contact us and begin the process today.